Price Promise

We’re confident we offer the ex-pat community the best price for the best brands.

Our commitment to you is:

If you find any product even 1 cent cheaper anywhere else….

We’ll refund the difference and give you an extra

10% off

Our Low Price Guarantee

We’re so confident our prices are cheaper than our competitors, that if you buy a product from us and find the same product available locally for less – even if it’s sale or special offer – well not just match that price but we beat the lower price by a further 10% for your trouble. All we ask is that the lower price is generally available to any potential customer on the day that you call back, within 14 days of purchase, with proof of purchase.

Our price promise will apply when you buy from us and make us aware of a competitor price before or after you buy from us. Products should be in stock at the competitor in the equivalent quantity and in equivalent condition. Our staff must be able to check the price, for example, through advertising by quotation or verbally from our competitors. The competitor must be within a 100km radius of our collection point. This price promise does not apply against services, or wholesale warehouse clubs requiring membership.